Privacy Policy

Last updated: May 3, 2026

HOTELi collects only the information needed to provide restaurant POS, ordering, billing, support, and account services. This may include restaurant details, user contact details, order records, payment references, and support communications.

We use this information to operate the platform, support customers, process subscriptions, improve reliability, and comply with applicable legal obligations.

We do not sell customer data. We may share limited information with trusted service providers such as payment processors, hosting providers, email delivery providers, and messaging providers when required to run the service.

Restaurant owners are responsible for informing their own customers how customer order and contact details are used within their restaurant operations.

For privacy requests or questions, contact support@hoteli.co.ke.