Terms of Service

Last updated: May 3, 2026

By using HOTELi, you agree to use the platform responsibly for lawful restaurant, hospitality, ordering, billing, and related business operations.

Each restaurant is responsible for the accuracy of its menus, prices, taxes, customer communications, staff access, and order handling.

Subscription access depends on the active package, payment status, and usage limits attached to each package. HOTELi may suspend or restrict access where accounts are unpaid, misused, or operating outside the agreed package terms.

For service, billing, or account questions, contact support@hoteli.co.ke.